Our Privacy Policy | Cricket World Australia

Cricket World Australia, a division of Athletic Australia Group, trading also as Cricket World Moorabbin, cricketworldaustralia.com.au, and Cricket Warehouse Australia, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.


We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).


2. Types of Personal Information We Collect


We may collect the following personal information from you:

  • Contact details: name, postal address, email address, telephone number
  • Account and login information when you create an account on our site
  • Payment information necessary to process transactions (handled securely by third-party payment providers)
  • Purchase details and preferences
  • Communication records, including emails and phone calls with customer service
  • Technical data such as IP address and browser type collected via cookies and analytics tools

We do not store sensitive or full payment card details on our servers.


3. How We Collect Your Information


We collect personal information:

  • Directly from you when you:
    • Create an account or register on our website
    • Place an order or make a purchase
    • Contact customer service or subscribe to newsletters


  • Automatically via cookies and website analytics to improve service and user experience


  • From third-party service providers assisting with payment processing, deliveries, or marketing (under strict confidentiality agreements)


4. Use of Personal Information


We use your information to:

  • Process and fulfil your orders, including shipping and payment
  • Provide customer support and respond to inquiries or complaints
  • Improve our products, services, website, and marketing efforts
  • Send you promotional information, offers, or updates if you consent or where permitted by law
  • Comply with legal obligations such as tax and regulatory requirements


5. Disclosure of Information


Your personal information may be shared with:

  • Trusted third-party service providers (e.g., couriers, payment processors, IT services) strictly for the purposes necessary to provide our services
  • Regulatory authorities or law enforcement agencies if required by law or to protect our legal rights
  • Affiliates within Athletic Australia Group and associated business names for business management and marketing purposes

We do not sell or trade your personal information to unrelated third parties.


6. Data Security


We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no internet or email transmission is completely secure. By using our website or services, you acknowledge the inherent risks and accept that we cannot guarantee absolute security.


7. Access and Correction


You have the right to request access to the personal information we hold about you and correct any inaccuracies.

To make a request, please contact us at:

We will respond to your request within a reasonable timeframe as required by law.


8. Cookies and Tracking Technologies


Our website uses cookies to personalise content, analyse site traffic, and improve functionality. You can control or disable cookies via your browser settings; however, this may affect your browsing experience.

For details on how we use cookies, please refer to our Cookies Policy.


9. Marketing and Communications


We may send you marketing communications about our products, offers, and events if you have opted-in or where permitted under Australian law. You can unsubscribe from these communications at any time by clicking the unsubscribe link or contacting us.


10. International Data Transfers


Some third-party service providers may operate or store information outside Australia. We take reasonable steps to ensure that overseas recipients protect your data consistent with Australian Privacy Principles.


11. Changes to Our Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy regularly.


12. Contact Us


For any questions, concerns, or requests relating to your privacy, please contact us at:

Last Update: 3rd August 2025